Account & Data Deletion

1. Delete your account from the app

You can delete your account and personal data directly inside the app at any time. No request or approval is needed.

1. Open HireZout (customers) or ProZout (professionals)
2. Go to the Profile tab
3. Scroll down and tap Delete Account
4. Confirm when prompted

Your account is deactivated immediately and stops appearing to other users. You can restore it by logging in within 60 days. After 60 days it is permanently deleted and your personal data is anonymised.

2. Can't access the app?

If you have lost access to your registered phone number or device, email us and we will process the deletion for you after verifying your identity:

Email: support@innzout.com
Subject: “Delete my account — [your registered phone number]”

For your security, we never delete an account from a web form alone — we verify ownership of the registered number first. Requests are actioned within 7 working days.

3. What is deleted

When your account is deleted, we remove or anonymise:

• Your name, phone number, email, and postal address
• GPS location and saved address
• Profile photograph and bio
• PAN / KYC details (ProZout)
• Work requests, quotes, work orders, follow-ups, and reviews you created
• Saved professionals and notification tokens

4. What is retained (and why)

A limited set of records is kept only where the law requires it, in anonymised or minimised form:

• Billing and payment records — retained for 7 years to comply with Indian tax law (GST)
• KYC records — retained as required by applicable financial regulations

These records are not used for any other purpose and are not linked to an active profile.

5. Contact

For any questions about deleting your account or data:

Email: support@innzout.com
Address: Innzout Technologies, 269, Thondarampet West, Thanjavur, Tamil Nadu – 614905, India